Software and SaaS
Answer product questions from your own docs
It reads your website, docs and help pages, answers questions about features, plans and integrations, and passes what they don't cover to your team.
Visitor: Can I export my reports to CSV?
Assistant: Yes. Open Reports, choose a report, then select Export and CSV. Export is included in the Team plan and above.
What it handles for you
How features work
Explains a feature step by step from your docs and help center.
Plans and limits
What each plan includes, from your pricing page.
Before a ticket
When the docs don't cover it, it takes the question and an email for your team.
Common questions
Does it make things up?
Questions about your business, such as prices, stock, shipping, policies and hours, are answered only from your site and the content you add. When it has nothing to go on, it says it doesn't have that information and offers to pass the question to your team. General questions can get a general answer, which it marks as general, and you can turn that off.
How does it learn my site?
It reads the pages in your sitemap and respects your robots.txt. You can also upload documents (PDF, Word, text or CSV), add your own questions and answers, and connect a Shopify or WooCommerce product catalog. When your site changes, you can have it read the site again with one click.
Which website platforms does it work with?
Any website where you can add one line of code. There are step-by-step guides for Shopify, WordPress and Wix, and product catalogs connect directly from Shopify and WooCommerce.
What happens to my data and my visitors' data?
Your pages, documents and conversations are stored in your account and used to answer your visitors. To write each reply, the conversation is sent to the AI provider that writes it. Visitors share contact details only by filling in a form themselves.
Your site already has the answers. Let it give them.
No credit card needed, and free for 14 days.